How can I return an item?
You can return any unused items within 28 days of receipt by post, using the returns label on the back of your despatch note. Postage must be paid by the sender and will not be refunded by Next. (This does not affect your statutory rights).
All returns should be sent via post to:
NEXT PO BOX 1124
BRADFORD
BD4 6AU
ENGLAND
If you do not return the item within the time specified we may retain the item(s) and/or not refund at all or refund the current or last selling price. All cosmetics, grooming products and certain jewellery can only be returned if found to be faulty. Where a product has a security seal, a refund or exchange will not be given if the seal is broken unless it is faulty.
When will I be credited for the returned items?
Items are refunded to your card when they reach a Next warehouse.
Please allow 28 days for the refund to show on your card.