Parcel Shop Delivery
Free Delivery available on all orders over €30.
Your order will normally be delivered within 2 days to your chosen Parcel Shop (orders placed by 1:30pm local time).
Delivery lead times will be confirmed at checkout. Please allow extra days for delivery during German holidays, UK national holidays, weekends, sale times & during strike actions.
Shop as usual. At the checkout page, choose 'Collection' and select your chosen pickup point. A full list of pickup points can be found here
You will receive a confirmation email or SMS with details of when and where to pick up your parcel.
Collect your parcel at your convenience. It will be held for 14 days at the local shop before being returned to our depot.
Make sure to bring your order confirmation email/SMS and a valid form of personal identification.
For further information, please read our delivery Terms and Conditions.
Home Delivery
Great news, shipping is currently free for all orders over €30. Orders under €30 will be charged at €4 for shipping per order.
Your order will normally be delivered within 2-3 working days.
Delivery lead times will be confirmed at checkout.
Please allow extra days for delivery during local holidays, UK national holidays, weekends, sale times & during strike actions.
Additional delivery information
We’re sorry, shipping to an alternative address other than the account address is not possible. This includes a work address, PO Box or an address in another country.
Please be aware that if you place multiple orders close to each other, they may be packed together to ensure you receive the goods as quickly as possible.
Will I be charged customs fees?
Our terms of sale to our customers in Belgium are delivery duty paid. That is to say, the amount paid by you is fully inclusive of delivery to the specified delivery address and all duties, taxes and customs clearance fees.