Home Delivery
Great news, shipping is currently free for all orders over €40. Orders under €40 will be charged at €4.95 for shipping per order.
Your order will be delivered by Hermes and will normally be delivered within 4 working days. Delivery lead times will be confirmed at checkout. Please allow extra days for delivery during German holidays, UK national holidays, weekends, sale times & during strike actions.
Additional delivery information
We’re sorry, shipping to an alternative address other than the account address is not possible. This includes a work address, PO Box or an address in another country.
Please note to ensure successful delivery, the recipient’s name must match the name on the doorbell and/or the letterbox of the delivery address. The delivery address also needs to be your registered address. Without this, we can’t guarantee successful delivery of your order.
Please be aware that if you place multiple orders close to each other, they may be packed together to ensure you receive the goods as quickly as possible.
Will I be charged customs fees?
Our terms of sale to our customers in Germany are delivery duty paid. That is to say, the amount paid by you is fully inclusive of delivery to the specified delivery address and all duties, taxes and customs clearance fees.
Sale delivery information
During sale periods, please allow 14-21 days for your delivery. Your delivery date will be confirmed at the time of order. *Subject to stock, courier availability and courier area/store location. Exceptions apply, see full terms and conditions.