How do I return?

I want to return my items. How can I do this?

Our returns process is simple, just use the returns note in your parcel and follow the steps below:

1. To allow us to process your returns successfully, please ensure you include both your items and returns note inside the parcel.
2. Peel off the returns address label and stick it to the outside of the parcel, making sure that the original label is no longer visible.
3. Drop off your package at one of Posti drop off locations. Please check with the carrier to find your nearest drop off location.
4. Keep your proof of return safe until your refund has been processed. You will receive your refund once your item has reached our warehouse. This can take up to 14 days. Please note that a shipping cost of €4.00 will be deducted from your refund