Check if you’ve received an order confirmation email from us, this should be sent within 1 hour of you placing your order.
If you’ve not received the order confirmation after 1 hour, check your junk / spam folder to ensure it hasn’t filtered into there.
It’s also worth checking the email address you’ve provided, just incase it’s not quite right. For more information on how to amend your email address click here.
If you have not received an order confirmation email then you can also check your order was successful by signing into My Account and selecting ‘My Orders'. The details will appear here within two hours of the order being placed.
Still not able to see details of your order? Don’t worry, get in touch and a member of the team will be happy to check on your order for you.
For ways to contact us, please click here.