How can I return an item?
You can return any unused items within 28 days of receipt by post, using the following link: http://wnreturns.com/nexteu/it/
If you do not return the item within the time specified we may retain the item(s) and/or not refund at all or refund the current or last selling price.
All cosmetics, grooming products and certain jewellery can only be returned if found to be faulty. Where a product has a security seal, a refund or exchange will not be given if the seal is broken unless it is faulty.
When will I be credited for the returned items?
Items are refunded to your card when they reach a Next warehouse.
Please allow 28 days for the refund to show on your card.