If not completely satisfied you may return an item, unworn, within 28 days of receipt for a refund.
This does not affect your rights to return faulty goods.
It can take up 7 - 10 days for your returns to be processed.
1. Detach the completed return note opposite and enclosed it, together with your returned items, inside your parcel
2. Peel off the prepaid label return label and attach it to the outside of your parcel.
3. Take your return parcel to a Post Office for posting.
4. Remember to retain the receipt as proof of return until the refund has been processed.
5. €4 will be deducted from your refund for using this service.
If you do not return the item within the time specified we may retain the item(s) and/or not refund at all or refund the current or last selling price. All cosmetics, grooming products and certain jewellery can only be returned if found to be faulty. Where a product has a security seal, a refund or exchange will not be given if the seal is broken unless it is faulty.
When will I be credited for the returned items?
Items are refunded to your card when they reach a Next warehouse.
Please allow 7 - 10 days for the refund to show on your card.