Home delivery
Delivery will be subject to the customs and clearance process outlined below - Please note that customers are responsible for paying any additional import duties as required.
Shipping is free on all orders over TRY 3,500. Orders under TRY 3,500 will be subject to a standard shipping charge of TRY 250.00.
Your Next parcel will be held in London as it requires customs clearance and customs charges may be applied upon entry into Turkey. In order to export the parcel, we require your agreement to pay these charges if due upon arrival into Turkey prior to delivery. In addition to this you will need to provide your Tax ID number. This is to enable your shipment to be imported into Turkey and is a customs requirement. If you are not a Turkish resident, please provide your passport number instead.
Skynet will email you when your parcel arrives in London, please respond in writing within 7 days with the above identification confirming if you agree to pay the charges or not.
Your parcel will be released upon receiving your agreement and ID details. If you choose not to accept the charges your parcel will be returned back to us.
*Exceptions apply - Please allow extra days for local holidays, UK national holidays, weekends and sale time. Collection may be required where duties are payable.
Additional delivery information
In most cases your whole order will be shipped at the same time, however it may be in separate parcels. Exceptions are - Delayed items. When part of the order is delayed, in which case the delayed items will be despatched as soon as stock becomes available without any extra costs.
Shipping to an alternative address other than the account address is not currently available.
We are currently unable to deliver to PO Box Addresses; all orders need to be delivered to a residential address.
Will I be charged customs fees?
Depending on the value of your order and your specific country, you may be charged customs or import fees once your parcel arrives into your country. As stated in our ‘Terms and Conditions’, these fees must be paid by the customer and won’t be covered by Next.
As these charges are set by your country and vary between orders, we’re unable to predict what the charges may be. For further information, please contact your local customs office before placing your order.
You will be responsible for assuring that any products you order comply with state and federal government import regulations.