When will I receive my refund?
Please allow up to 14 days for your item(s) to reach our returns centre. Once received, Next will process your refund back to your original method of payment within 1 working day.
Please check with your payment provider for the timeline on when the funds will be made available to you as this is outside of our control.
For any credit / debit card refunds that we’ve processed, we’ll send you an email with the reference number, which you can quote to your bank should you need to query the refund.
If you paid by card, your refund may appear on your statement as the original order date.