I want to return my items. How can I do this?
Our returns process is simple, just use the returns note in your parcel and follow the steps below:
- To allow us to process your returns successfully, simply tick the items being returned on the returns note. Please ensure you include both your items and returns note inside the parcel.
- Peel off the returns address label and stick it to the outside of the parcel, making sure that the original label is no longer visible.
- Return your parcel using your preferred method. Postage is paid by the sender and will not be refunded by Next. Stores outside of the UK & Republic of Ireland can not accept returns.
- Keep the proof of return receipt safe until your refund has been processed.
- You will receive a refund within 28 days to the payment method that you used to place your order.
All returns should be sent to:
NEXT E3 Returns
Williams Way, South Elmsall
Pontefract WF9 2RP
ENGLAND