Next International - General

Notification

• Our phone lines are currently busier than normal, you can chat with us by clicking the link below. We will answer your query quicker and still provide the same great service.

Returns / Refunds

• How do I return?
• Refunds Information
• Key returns information
• Do I pay for returns?
• Can I exchange an item?
• I’ve lost my returns note

My Account

• Signing in to my account
• I have forgotten my password
• Opening an account
• Updating my details
• Close my account
• Updating marketing information

Shopping with Next

• Has my order gone through?
• Changing my order
• Placing an order
• Checking Out
• Saving my shopping bag
• Can I See My Previous Orders?

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Delivery

• I have a problem with my delivery
• Delivery Key Information
• Tracking my order
• Faulty items

Payments

• Help with payments
• What payment methods can I use?
• Can I pay by gift card?
• Help with saved card(s)

Other

• I have a Complaint
• Sizing Guides
• Terms and Conditions
• Promotions