I want to return my items. How can I do this?
Returns to Store
Take the item to any Next Retail* store in Ireland with your delivery note. Any returns made through the store will be refunded back to your original payment method within 7 working days. You will have 28 days to return any unwanted purchases. To find your local store, please click here.
*We cannot accept any returns through our Airport stores. Gift Cards and Vouchers cannot be returned or exchanged for cash.
Returns by Post
Our returns process is simple, just use the returns note in your parcel and follow the steps below:
1. To allow us to process your returns successfully, simply tick the items being returned on the returns note. Please ensure you include both your items and returns note inside the parcel.
2. Peel off the returns address label and stick it to the outside of the parcel, making sure that the original label is no longer visible.
3. Return your parcel using your preferred method. Postage is paid by the sender and will not be refunded by Next.
4. Keep the proof of return receipt safe until your refund has been processed.
5. You will receive a refund within 14 days to the payment method that you used to place your order.
All returns must be sent to:
Unit 11
West End Retail Park
Blanchardstown
Dublin 15
Ireland