When will I receive my refund?
Your returns will be refunded automatically to the method of payment used for the order.
Please allow 28 days for the refund plus the additional time in the table below (which varies by payment method).
|Payment Method||Timescales for a Refund|
|Credit/Debit card||5 working days|
|Paypal||3 working days|
|Afterpay||5 working days|
|Klarna||5 working days|
|Apple Pay||7 working days|
|Pay24||5 working days|
|Ideal||5 working days|
|UCS||5 working days|
|Yandex||5 working days|
|Cash on Delivery||7 working days|
You'll receive a confirmation email when the item has been refunded. If you paid by card, please make sure you check your bank statement from the date of the order onwards, as your refund may be shown against the order date.
If you paid using another payment method, please check with the payment provider/issuer to locate the refund.