How can I return an item?
Not completely satisfied or ordered the wrong size/colour? You can return any unworn items (in their original condition) within 28 days of receiving your order for a full refund. This doesn’t affect your rights to return faulty items. Also, cosmetics, toiletries, certain jewellery and items with a security seal can only be returned if faulty
Free to our stores
For any store orders
Take the item to any* Next Retail store in Ireland with your delivery note. Any returns made through the store will be credited to your account within 14 days. You will have 14 days to return any previous unwanted store purchases. To find your local store, please click on the link below:
‘Find a local Store’ *We cannot accept any returns through our Airport stores. Gift Cards and Vouchers cannot be returned or exchanged for cash.
Returns by Post
Please use the returns label on the right of your delivery note, postage must be paid by the sender and won’t be refunded by Next. The item(s) will be credited within 14 days of being received at the warehouse address below:
Please allow 7 days for the refund to show on your credit/debit card.
West End Retail Park