When will I receive my refund?
Please allow 14 days for your item(s) to be returned to us, plus the additional time in the table below for your refund to be processed. Your refund will automatically be processed to the original method of payment used for the order.
| Payment Method | Timescales for Refund |
| Credit/Debit card | 5 working days |
| Apple Pay | 7 working days |
| Google Pay | 7 working days |
You'll receive a confirmation email when the item has been refunded. If you paid by card, please make sure you check your bank statement from the date of the order onwards, as your refund may be shown against the order date.
If you paid using another payment method, please check with the payment provider/issuer to locate the refund.