Don't worry if you no longer have the returns note that was included in your parcel.
As long as your item still has its original tag(s) attached, you do not need a replacement returns note. You can simply send the item back to us, and your refund will be processed using the barcode on the tag.
If the original tags have been removed from your items, we can send you a new returns note by email.
So we can do this, please visit our Contact Us page.
Please note you must return the untagged items together with the returns note to ensure your refund is processed.