When will I receive my refund?
Please allow 7-10 days for your item(s) to reach our warehouse. Once the items are
received, it can take a further 7 working days for the refund to be processed (see table
below).
Your refund will automatically be processed to the original method of payment used for the
order.
| Payment Method | Timescales for Refund |
| Credit/Debit card | 5 working days |
| Paypal | 3 working days |
| Klarna | 5 working days |
| Apple Pay | 7 working days |
| Google Pay | 7 working days |
You'll receive a confirmation email when the item has been refunded. If you paid by card, please make sure you check your bank statement from the date of the order onwards, as your refund may be shown against the order date.
If you paid using another payment method, please check with the payment provider/issuer to locate the refund.