Returns / Refunds
- How do I return?
- Refunds information
- Key returns information
- I’ve lost my returns note
- Returning large furniture and upholstery items
- Do I Pay For Returns
My Account
Shopping with Next
- Has my order gone through?
- Amend / cancel my order
- Placing an order
- Checking out
- Saving my shopping bag
- Can I see my previous orders?
Delivery
- Key delivery information
- Tracking my order
- I haven’t received my order
- I’ve received the wrong item
- Will I be charged customs fees?
- An item is missing from my parcel